Canon Support for EOS R100 RF-S18-45mm F4.5-6.3 IS STM & RF-S55-210mm F5-7.1 IS STM Lens Kit | Canon U.S.A., Inc.
EOS R100 RF-S18-45mm F4.5-6.3 IS STM & RF-S55-210mm F5-7.1 IS STM Lens Kit
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Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.
The Software Developer Kit is provided free of charge and can be found at https://www.usa.canon.com/support/sdk. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.
SETUP & TROUBLESHOOTING
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PRODUCT INFO
| Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
| Type | Digital interchangeable lens, mirrorless camera |
| Image Processor | DIGIC 8 |
| Recording Media | (One) SD card slot Compatible with UHS-I Eye-Fi cards and Multimedia cards (MMC) are not supported. |
| Lens Mount | Canon RF mount |
| Compatible Lenses | Canon RF lens group (including RF-S lenses) * When using Mount Adapter EF-EOS R: Canon EF or EF-S lenses (excluding EF-M lenses) * Note that control ring of the Control Ring Mount Adaptor EF-EOS R does not function. * EXTENDER RF1.4x / RF2x is not compatible. (EXTENDER EF1.4x / EF2x is compatible when used with the Mount Adaptor.) * RF5.2mm F2.8 L DUAL FISHEYE and RF85mm F1.2 L USM DS are not compatible. |
| Type | APS-C CMOS sensor (compatible with Dual Pixel CMOS AF) |
| Effective pixels | Approx. 24.1 megapixels |
| Screen Size | Approx. 22.3×14.9 mm |
| Pixel Unit | Approx. 3.72 µm square |
| Total Pixels | Approx. 25.8 megapixels |
| Aspect Ratio | 3:2 (Horizontal: Vertical) |
| Color Filter System | RGB primary color filters |
| Low Pass Filter | Not provided |
| Dust Deletion Feature | Self Cleaning Sensor Unit not provided. Manual cleaning (by hand) not supported. Dust Delete Data acquisition and appending The coordinates of the dust adhering to the low-pass filter are detected by a test shot and appended to subsequent images. The dust coordinate data appended to the image is used by the EOS software to automatically erase the dust spots. |
| Recording Format | Compliant to Design rule for Camera File system 2.0 and Exif 2.31* *Supports time offset information |
| Image Format | JPEG (.JPG), RAW, C-RAW (.CR3) * HEIF not supported. Movies: ALL-I (Time-lapse video only), IPB (Standard) (.MP4) * IPB (Light) not supported. |
| File Size | Please click here for full specifications. |
| Maximum Burst | Please click here for full specifications. |
| File Numbering | The following file numbers can be set:
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| RAW + JPEG / HEIF Simultaneous Recording | Simultaneous recording of any combination of RAW/C-RAW images and JPEG images is supported. |
| Color Space | Selectable between sRGB and Adobe RGB |
| Picture Style |
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| Settings |
*2: With an EX / EL-series Speedlite having the color temperature information transmission feature, the color temperature setting changes to match the color temperature when the flash is fired. Set to approx. 6000 K if the flash unit does not have the color tem-perature communication feature. |
| Auto White Balance | Option between ambience priority and white priority settings, using SET button |
| White Balance Shift | Blue/amber bias: ±9 levels Magenta/green bias: ±9 levels Shifted from the color temperatue of the current WB mode. Blue/amber and magenta/green shift can be set at the same time. |
| Type | OLED color electronic viewfinder; 0.39-inch, approx. 2.36 million dots |
| Coverage | Approx. 100% (at JPEG Large image quality, 3:2 aspect ratio, approx. 22 mm eyepoint) |
| Magnification / Angle of View | Approx. 0.95×/28.0° (3:2 aspect ratio, with 50mm lens at infinity, 1 m1) |
| Eye Point | Approx. 22 mm (at 1 m1 from eyepiece lens end) |
| Dioptric Adjustment Range | Approx. 3.0 to +1.0 m1 (dpt) |
| Viewfinder Information | Users can customize and select whether to use the following three display elements. Live View + basic information display Live View + detailed information display Live View + detailed information display + histogram |
| Focus Method | Still photo shooting: Dual Pixel CMOS AF |
| Number of AF zones available for Automatic Selection | AF area: Horizontal: Approx. 88% x Vertical: Approx. 100% Stills: Max. 143 zones (13×11) Movies: Max. 117 zones (13×9) |
| Selectable Positions for AF Point | AF area: Horizontal: Approx. 88% x Vertical: Approx. 100% Stills: Max. 3975 positions (75 × 53) Movies: Max. 3375 positions (75 × 45) |
| Focusing brightness range (still photo shooting) | EV 4.0 to 20 (With an f/1.2 lens,* center AF point, One-Shot AF at room temperature, and ISO 100) * Except RF lenses with a Defocus Smoothing (DS) coating |
| Focusing brightness range (movie recording) | EV 2.0 to 20 (With an f/1.2 lens,* center AF point, One-Shot AF at room temperature, and ISO 100) * Except RF lenses with a Defocus Smoothing (DS) coating * During Full HD (29.97/25.00 fps) recording |
| Available AF Areas | Face+Tracking AF*1 Spot AF*1*2 1-point AF Zone AF*2 *1: Not available in Panning mode. *2: Not available for 4K movies. * Some lenses and camera settings may reduce the number of AF areas and zones used. |
| Available Subject Detection | People / Eye |
| Eye Detection | Auto: The eye closer to the camera is selected (as detected from the angle of the face). Changed Manually: Other eyes can be selected with the left and right cross keys after pressing the AF point selection button. Faces are selected when another subjects eyes cannot be detected. |
| Metering Modes | 384-zone (24×16) metering using image sensor output signals (1) Evaluative metering (AF point-linked) (2) Partial metering (approx. 5.8% of the area at the center of the screen) (3) Spot metering (approx. 2.9% of the area at the center of the screen) (4) Center-weighted average metering |
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| Metering Range | Still Photo Shooting: EV -2 to 20 Movie Recording: EV 0 to 20 |
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| Exposure Modes | Still Photo Shooting:
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| ISO Speed Range | Please click here for full specifications. | ||||
| Exposure Compensation |
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| AE Lock |
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| Type | Electronically controlled focal-plane shutter * Electronic 1st / mechanical 2nd curtain * Except in silent shutter mode Rolling shutter, using the image sensor * Electronic shutter * In silent shutter mode |
| Shutter Speed / X-sync Speed | Creative Zone: 1/400030 sec.,*1 Bulb*2 Basic Zone: 1/40001 sec.*3 Maximum flash sync speed: 1/250 sec. *1: In 1/3-stop increments *2: In manual shooting mode only *3: Varies by mode. |
| Shutter Release | Soft-touch electromagnetic release |
| Self Timer | 10-sec. delay, 2-sec. delay, Continuous |
| Still Photo IS | In-body IS not provided. Still Photo IS not suppored. |
| Accessory Shoe | Conventional accessory shoe * Not compatible with accessories designed for multi-function shoes |
| E-TTL balance | Not supported |
| Flash Exposure Compensation | ±2 stops (in 1/3-stop increments) * When set from the camera menu |
| Continuous flash control | Not supported * Set to [E-TTL each shot] and cannot be changed |
| Drive Modes and Continuous Shooting Speed | Please click here for full specifications. |
| File Format | Please click here for full specifications. |
| Estimated Recording time, Movie Bit Rate and File Size | Please click here for full specifications. |
| Estimated Recording Time, Continued. | HDR PQ: ON Please click here for full specifications. |
| Card Performance Requirements | Please click here for full specifications. |
| Video AF | Full HD or HD movie recording: Dual Pixel CMOS AF 4K movie recording: Contrast AF * With Contrast AF as used when recording 4K movies, focusing may take longer than when recording Full HD or HD movies, and focusing with certain lenses may be difficult. |
| Time Code | Not supported |
| Movie Pre-recording (On/Off) | Not supported |
| Time-lapse Movie Setting | Please click here for full specifications. |
| Time-lapse Playback Frame Rate | 29.97 (set to NTSC); 25.00fps (set to PAL) |
| Type | TFT color, liquid-crystal monitor |
| Monitor Size | 3.0-inch (screen aspect ratio of 3:2) 2.95 in./7.5cm diagonal (2.44 in./6.2cm width, 1.65 in./4.2cm height) |
| Dots | Approx. 1.04 million dots |
| Coverage | Approx. 100% vertically/horizontally |
| Brightness Control | Manually adjustable in a range of 17 |
| Touch-screen Operation | Not provided |
| Coating | Anti-smudge coating not provided. Anti-reflection coating not provided. |
| Interface Languages | 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Ukraine, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Malay, Indonesian, Japanese) |
| Display Format | Please click here for full specifications. |
| Highlight Alert | Yes * Detailed information display only |
| Histogram | Brightness / RGB |
| Function | The Quick Control screen can be accessed by pressing the Quick Control button during still photo shooting, movie recording, or playback. |
| Quick Control Screen | Displayable * Only the conventional Quick Control screen |
| Protection | Select images / Select range / All images in folder / Unprotect all images in folder / All images on card / Unprotect all images on card / All found images / Unprotect all found images |
| Erase | Select and erase images / Select range / All images in folder / All images on card / All found images |
| Wireless Connections | Images can be sent via Wi-Fi to a PictBridge-compatible (wireless LAN) printer and printed. |
| DPOF | Compliant to DPOF Version 1.1 |
| Supporting Standards | Equivalent to IEEE 802.11b/g/n Standards |
| Transmission Method | DS-SS modulation (IEEE 802.11b) OFDM modulation (IEEE 802.11g/n) |
| Transition Frequency (Central Frequency) | 2.4 GHz band Frequency: 2412 to 2462 MHz Channels: 1 to 11 channels 5.0 GHz band Not supported |
| Connection Method | (1) Camera access point mode (2) Infrastructure mode |
| Security | Please click here for full specifications. |
| Communication with a Smartphone | Images can be viewed, controlled, and received using a smartphone Remote control of the camera using a smartphone is possible depending on the Camera Connect specifications. Images can be sent to a smartphone. NFC connection: Not supported Supported images: JPEG, RAW/C-RAW, MP4 video files Transcoding while sending: Size to send (original / reduced size); Quality to send (original / compressed) |
| Remote Operation Using EOS Utility | The camera can be controlled via Wi-Fi® or USB, with Canon EOS Utility software installed in a compatible Mac or Windows computer. |
| Print from Wi-Fi® Printers | Supported. |
| Send Images to a Web Service | image.canon: Video files (MP4) and JPEG, RAW or C-RAW still images can be uploaded to image.canon servers. From image.canon, images can be sent to specific social media and 3rd-party cloud image services. |
| Standards Compliance | Bluetooth Specification Version 4.2 compliant (Bluetooth Low Energy technology) |
| Transmission Method | GFSK modulation |
| Bluetooth Pairing | Smartphone up to 10 devices; BR-E1 remote controller 1 unit |
| Available Functions | Customize buttons |
| Customize Buttons | Functions can be assigned to the following camera controls. Shutter button (half-press) Exposure compensation button AE lock button ISO speed setting button Flash button Movie shooting button Drive mode button |
| Customizable Dials | Customize control ring supported. |
| My Menu Registration | Please click here for full specifications. |
| USB Video Class (UVC) | Not supported. |
| USB Terminal | Equivalent to Hi-Speed USB (USB 2.0) For PC communication Terminal type: USB Type-C * Cannot be connected to a printer * Not for communication with smartphones * Charging and powering the camera via USB are not supported |
| HDMI Out Terminal | HDMI micro OUT terminal (Type D) * Resolution switches automatically * HDMI CEC not supported * Images not displayed unless [For NTSC] or [For PAL] is set correctly for the TV video system |
| Clean HDMI Output | Provided |
| Microphone terminal | 3.5mm diameter stereo mini jack |
| Headphone terminal | Not provided. |
| Battery | Canon LP-E17 battery pack With the AC Adapter AC-E6N + DC Coupler DR-E18, AC power is possible (AC Adapter Kit ACK-E18 can also be used). |
| Optional Battery Grip | Not supported |
| Battery Check | Automatic battery check with 4-level display when the power switch is turned ON. |
| Start-up Time | Approx. 0.9 sec.
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| Dimensions (W x H x D) | Approx. 4.58 × 3.37 × 2.71 in. / 116.3 x 85.5 x 68.8mm Based on CIPA standards. |
| Weight | Please click here for full specifications. |
| Working Temperature Range | 32-104°F / 0-+40°C |
| Working Humidity | 85% or less |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
ADDITIONAL SUPPORT
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