Canon Support for EOS 5D Mark IV | Canon U.S.A., Inc.
EOS 5D Mark IV
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Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
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PRODUCT INFO
| Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
| Type | Digital, AF/AE single-lens reflex, camera |
| Recording Media |
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| Compatible Lenses | Canon EF Lenses (excluding EF-S and EF-M lenses) |
| Lens Mount | Canon EF Mount |
| Type | CMOS sensor (Compatible with Dual Pixel CMOS AF) |
| Pixels | Approx. 30.4 megapixels |
| Pixel Unit | Approx. 5.36 µm square |
| Total Pixels | Approx. 31.7 megapixels |
| Aspect Ratio | 3:2 (Horizontal: Vertical) |
| Color Filter System | RGB primary color filters |
| Low Pass Filter | Installed in front of the image sensor, non-detachable |
| Dust Deletion Feature |
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| Recording Format | Complies with Design rule for Camera File System 2.0 and EXIF 2.3 |
| Image Format | Still Image: JPEG, RAW (14 bit Canon Original) Video: MOV (4K video: Motion JPEG; Full HD and HD Movie: MPEG4 AVC/H.264*; Audio: Linear PCM), MP4 (Movie: MPEG4 AVC/H.264*; Audio: AAC) * Variable (averaged) bit rate. |
| File Size | 3:2 Aspect Ratio Large/RAW: Approx. 30.1 Megapixels (6720 x 4480) mRAW: Approx. 16.9 Megapixels (5040 x 3360) Medium: Approx. 13.3 Megapixels (4464 x 2976) Small 1/sRAW: Approx. 7.5 Megapixels (3360 x 2240) Small 2: Approx. 2.5 Megapixels (1920 x 1280) Small 3: Approx. 0.35 Megapixels (720 x 480) 4:3 Aspect Ratio Large/RAW: Approx. 26.7 Megapixels (5952 x 4480)* mRAW: Approx. 15.1 Megapixels (4480 x 3360) Medium: Approx. 11.8 Megapixels (3968 x 2976) Small 1/sRAW: Approx. 6.7 Megapixels (2976 x 2240)* Small 2: Approx. 2.2 Megapixels (1696 x 1280)* Small 3: Approx. 0.31 Megapixels (640 x 480) 16:9 Aspect Ratio Large/RAW: Approx. 25.4 Megapixels (6720 x 3776)* mRAW: Approx. 14.3 Megapixels (5040 x 2836)* Medium: Approx. 11.2 Megapixels (4464 x 2512)* Small 1/sRAW: Approx. 6.3 Megapixels (3360 x 1888)* Small 2: Approx. 2.1 Megapixels (1920 x 1080) Small 3: Approx. 0.29 Megapixels (720 x 408)* 1:1 Aspect Ratio Large/RAW: Approx. 20.1 Megapixels (4480 x 4480) mRAW: Approx. 11.3 Megapixels (3360 x 3360) Medium: Approx. 8.9 Megapixels (2976 x 2976) Small 1/sRAW: Approx. 5.0 Megapixels (2240 x 2240) Small 2: Approx. 1.6 Megapixels (1280 x 1280) Small 3: Approx. 0.23 Megapixels (480 x 480) Values for Recording Pixels are rounded off to the nearest 10,000th or 1,000th. JPEG images are generated in the set aspect ratio. RAW images are generated in [3:2], and the set aspect ratio is appended. * Inexact proportion. |
| Recording Functions |
|
| Backup Recording | N/A |
| File Numbering | The following three types of file numbers can be set:
|
| RAW + JPEG Simultaneous Recording | Possible |
| Color Space | sRGB, Adobe RGB |
| Picture Style |
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| Settings | Auto (Ambience priority/White priority), Daylight, Shade, Cloudy*, Tungsten Light, White Fluorescent Light, Flash, Custom (Custom WB), Color Temperature * Effective also in twilight and sunset. |
| Auto White Balance | Option between ambience priority and white priority settings |
| Color Temperature Compensation | Blue/amber bias: ±9 levels Magenta/green bias: ±9 levels Corrected in reference to the current WB mode's color temperature. |
| Color Temperature Information Transmission | Provided |
| Type | Eye-level SLR (with fixed pentaprism) |
| Coverage | Approx. 100% vertically and horizontally (at approx. 21mm eyepoint) |
| Magnification | Approx. 0.71 |
| Eye Point | Approx. 21mm (at -1m-1 from the eyepiece lens center) |
| Dioptric Adjustment Correction | Adjustable from approx. -3.0 to +1.0 m-1 (dpt) |
| Focusing Screen | Fixed |
| Mirror | Quick-return half mirror |
| Viewfinder Information | Displayed with transparent liquid crystal
|
| Depth Of Field Preview | Enabled with depth of field preview button |
| Type | TTL secondary image-forming phase-difference detection system with AF-dedicated sensor |
| Focusing Modes |
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| AF Point Selection |
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| Active AF Point Indicator | Displayed in viewfinder with transparent LCD and on LCD panel |
| AF Assist Beam |
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| Metering Modes | 150,000-pixel RGB+IR metering sensor
|
| Metering Range | EV 0-20 (at 73°F / 23°C , ISO 100) |
| Exposure Control Systems | (1) Scene Intelligent Auto (2) Program AE (shiftable) (3) Shutter-priority AE (Safety shift possible) (4) Aperture-priority AE (Safety shift possible) (5) Manual exposure (6) Bulb (7) Custom shooting mode C1, C2, C3 |
| Exposure Compensation | Manual: ±5 stops in 1/3 or 1/2-stop increments AEB: ±3 stops in 1/3 or 1/2-stop increments * Indicated up to ±3 stops on the LCD panel and in the viewfinder. To set exposure compensation exceeding ±3 stops, you can use Quick Control. * Live View shooting, exposure compensation can be set up to ±3 stops. |
| AE Lock | (1) Auto AE lock ·In the One-Shot AF mode with evaluative metering, AE lock takes effect when focus is achieved. (2) Manual AE lock ·With AE lock button. (AE lock is updated each time you press the button.) Enabled in all metering modes. |
| Type | Vertical-travel, mechanical, focal-plane shutter with all speeds electronically-controlled |
| Shutter Speeds | 1/8000 to 30 sec., bulb (Total shutter speed range. Available range varies by shooting mode.) X-sync at 1/200 sec. |
| Shutter Release | Soft-touch electromagnetic release |
| Self Timer | 10-sec. self-timer, 2-sec. self-timer |
| EOS Dedicated Speedlite | E-TTL II autoflash with all EX Series Speedlites |
| Zooming to Match Focal Length | Provided |
| Flash Exposure Compensation | ±3 stops in 1/3- or 1/2-stop increments |
| FE Lock | Provided |
| External Flash Settings |
|
| PC Terminal | Provided (no polarity) |
| Drive Modes |
|
| Continuous Shooting Speed | High-speed continuous shooting: Max. approx. 7.0 fps
Silent continuous shooting: Max. approx. 3.0 fps |
| Shooting Modes | Still photo and video recording |
| Focusing |
|
| Metering Modes |
|
| Metering Range | EV 0-20 (at 73°F/23°C, ISO 100) |
| Grid Display |
|
| Exposure Simulation | Possible |
| Silent Shooting | Provided (Mode 1 and 2) |
| File Format | MOV: 4K Video*: Motion JPEG Full HD/HD Movie: MPEG-4 AVC/H.264Variable (averaged) bit rate Audio: Linear PCM MP4: Movie: MPEG-4 AVC/H.264Variable (averaged) bit rate Audio: AAC *4K requires the following write speed requirements: CF UDMA7 (100MB/sec. or faster); SD UHS-I (90MB/sec. or higher) |
| File Size | Recording Sizes: 4096 x 2160 (4K)*, 1920 x 1080 (Full HD), 1280 x 720 (HD) *4K requires the following write speed requirements: CF UDMA7 (100MB/sec. or faster); SD UHS-I (90MB/sec. or higher) |
| Frame Rates | MOV: 4096 x 2160 (4K)*: 30 fps (29.97 fps) / 24 fps / 23.98 fps 1920 x 1080 (Full HD): 60 fps (59.94 fps) / 30 fps (29.97 fps) / 24 fps / 23.98 fps 1280 x 720 (HD): 120 fps (119.9 fps) MP4: 1920 x 1080 (Full HD): 60 fps (59.94 fps) / 30 fps (29.97 fps) / 24 fps / 23.98 fps *4K requires the following write speed requirements: CF UDMA7 (100MB/sec. or faster); SD UHS-I (90MB/sec. or higher) |
| Canon Log | Available on Canon EOS 5D Mark IV Body with Canon Log or by upgrading the Canon EOS 5D Mark IV Body (non-Canon Log version) |
| Focusing |
|
| Exposure Compensation | Up to ±3 stops in 1/3-stop increments |
| Type | TFT color, liquid-crystal monitor |
| Monitor Size | 3.2-inch (Screen aspect ratio of 3:2) 3.19 in./8.10cm diagonal (2.65 in./6.74cm width, 1.77 in./4.49cm height) |
| Pixels | Approx. 1.62 million dots |
| Coverage | Approx. 100% Viewing angle: 170° vertically and horizontally |
| Brightness Control | Automatic Manually adjustable to one of seven brightness levels |
| Coating | Clear View LCD II Anti-smudge coating Anti-reflection coating |
| Interface Languages | 25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukraine, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Japanese) |
| On LCD Monitor | Electronic level indicates up to 360° roll and ±10° pitch in 1° increments. Precision has a margin of error of up to 1° for ±10°, and up to 3° for ±45°. |
| In Viewfinder | Electronic level indicates up to 7.5° roll left/right and ±4° pitch in 1° increments. Precision has a margin of error of up to 1° for ±10°, and up to 3° for ±45°. |
| Display Format | Single image display:
|
| Highlight Alert | With single-image display (Info.) and single-image display, the white areas with no image data will blink. |
| Items | Pressing the Quick Control button displays the Quick Control screen during viewfinder shooting, Live View shooting, movie shooting and playback. |
| Protection | Erase protection can be applied or canceled for a single image (select image), all images in a folder or all images in the card. |
| Erase | Erase a single image (playback and erase image), selected images, all images in a folder or all images in a card. |
| Compatible Printers | Images can be sent via Wi-Fi® to a PictBridge-compatible (Wireless LAN) printer and printed. |
| Printable Images |
|
| DPOF | Compliant to DPOF Version 1.1 |
| Compatible Images |
|
| Custom Functions | 17 Custom Functions settable with the camera |
| Custom Controls | Functions can be assigned to the following buttons:
|
| Camera User Settings | Current camera settings can be registered to C1, C2 and C3 on the Mode Dial. |
| My Menu Registration |
|
| USB Terminal |
|
| Video Out Terminal | HDMI Type C (Resolution switches automatically), CEC compatible Images can be displayed through the HDMI output and on LCD monitor at the same time. Images will not be displayed unless [NTSC] or [PAL] is properly set according to the video system of the TV set. |
| Battery | Battery Pack LP-E6N (or LP-E6) x 1
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| Battery Check | Automatic battery check when the power switch is turned ON. Displayed in 6 levels.
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| Power Saving | Power turns off after the set time (1, 2, 4, 8, 15 or 30 min.) of non-operation elapses.
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| Date/Time Battery | Built-in secondary battery When fully-charged, the date/time can be maintained for approx. 3 months
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| Start-up Time | Approx. 0.1 sec
|
| Dimensions (W x H x D) | Approx. 5.93 x 4.58 x 2.99 in. / 150.7 x 116.4 x 75.9mm |
| Weight | Approx. 31.39 oz. / 890g (Including battery, CF card and SD memory card) Approx. 28.22 oz. / 800g (Body only; without battery, card, body cap and eyecup) |
| Working Temperature Range | 32-104°F/0-40°C |
| Working Humidity Range |
|
| USB Tethered SDK | Are a developer and want to control select Canon cameras within your application? The Canon EDSDK allows you to set various camera settings, take a picture, and the retrieving of images remotely using a USB connection. The EDSDK is available at the Canon Developer Community website. Go to https://developercommunity.usa.canon.com for more information. |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
Voice Memo Upgrade Service
What is the Voice Memo Upgrade Service?
We have released a new upgrade service for the EOS 5D Mark IV. This upgrade enables you to record a voice memo to a captured image.
Please note:
Canon currently offers two feature upgrades for the EOS 5D Mark IV: Voice Memo and Canon Log. Only one feature may be installed at one time. In order to install the other feature, the first must be removed.
Pricing
| Model | Price* |
| EOS 5D mark IV | $99.99 |
*Tax and shipping fees are NOT included
*All pricing is subject to change
| Thank you, | |
| Customer Support Operations | |
| Canon U.S.A., Inc. | |
| Contact Information for Inquiries | |
| Canon Customer Support Center | |
| Phone: | 1-800-OK-CANON (toll free), 1-800-652-2666 |
| For additional support options: usa.canon.com/support |
|
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